Refund policy
Return & Refund Policy – Vqltrix
Customer satisfaction is our priority.
Return Period
- Customers may request a return within 14 days of receiving their order.
Return Eligibility
To qualify for a return:
- Products must be unused and in their original condition.
- Products must be returned with all original packaging and accessories.
- Proof of purchase is required.
Refund Processing
- Once your returned item has been received and inspected, approved refunds will be processed within 7 business days.
- Refunds will be issued to the original payment method used for the purchase.
Non-Returnable Items
The following items are not eligible for return:
- Personalized or custom-made products
- Clearance or final-sale items
- Gift cards
- Certain hygiene or personal care products
Contact Information
Store Name: Vqltrix
Address: 101 Old Brompton Rd, South Kensington, London SW7 3RD, UK
Phone: +44 2039038949